Support

We're a small team moving fast. If something's broken, wrong, or just feels off — tell us. We read everything.

1. Contact

One email for everything: support@joinmynd.com

You can also hit the feedback button inside the app on any page — it goes straight to us.

2. Refund and Cancellation Policy

2.1 Free Tier

Free. No payment, no refunds applicable.

2.2 Cancellation

Cancel anytime from your account settings. Access continues until the end of your current billing period. You won't be charged again.

2.3 Refunds

We don't offer refunds for partial billing periods. If you cancel mid-cycle, you keep access until the period ends.

If something went wrong on our end — a billing error, a duplicate charge, a significant outage — email us and we'll sort it out. We're not going to hide behind policy.

2.4 Early Access

During early access, some users receive extended free access or promotional pricing. These are non-transferable and have no monetary value for refund purposes.

3. Common Questions

How do I get an invite code?

Mynd is currently invite-only. Request early access at joinmynd.com/early-access. We review requests and send codes in batches.

How do I delete my account?

From your profile settings. All your data is permanently deleted within 30 days per our Privacy Policy.

I found a bug.

Use the feedback button in the app or email support@joinmynd.com. Tell us what happened and what you expected. Screenshots help.